How to update your console's system software
To update a console, connect it to the internet, open its settings and choose the system update option: on PlayStation it's under System Software, on Xbox under System > Updates, and on Nintendo Switch and Switch 2 under System > System Update. Most consoles also download updates automatically in rest or sleep mode. Don't turn the console off or unplug it while an update installs.
PlayStation 5
- Go to Settings > System > System Software > System Software Update and Settings.
- Select Update System Software, then Update Using Internet.
- Wait for the download and installation; the console restarts on its own.
PlayStation 4
- Go to Settings > System Software Update.
- If an update is available, download and install it.
Xbox Series X|S and Xbox One
- Press the Xbox button to open the guide.
- Go to Profile & system > Settings > System > Updates.
- If an update is listed, select it to install. To get updates automatically, turn on the option to keep the console up to date.
You can find the current OS version under Settings > System > Console info.
Nintendo Switch and Switch 2
- Open System Settings from the Home menu.
- Scroll to System > System Update.
- The console checks for an update and installs it if one is available.
Updating a PlayStation in Safe Mode
Use this if the console won't start normally or an update keeps failing.
- Turn the console off completely (not rest mode).
- Press and hold the power button; release it after the second beep, about seven seconds later.
- Connect the controller with a USB cable and press the PS button.
- Choose Update System Software and update over the internet or from a USB drive.
For a USB update, download the official file from PlayStation's website on a computer and place it on a FAT32 or exFAT drive in the folder structure Sony describes (for PS5: PS5 > UPDATE; for PS4: PS4 > UPDATE). Only use update files from Sony.
If an update fails
- Restart the console and your router, then try again.
- Use a wired connection if Wi-Fi is unstable.
- Free up storage space; updates need room to download.
- Note the error code and look it up on the manufacturer's support site.
- If nothing works, contact official support rather than using unofficial firmware.
FAQ
Is it safe to jailbreak a console?
It breaks the terms of service, can void your warranty, can get your console banned from online services and can permanently damage it. We don't give instructions for it.
Do I have to update my console?
Most online features, newer games and the online store require the latest system software, and updates also fix security issues.
Where is the software update on Switch?
In System Settings > System > System Update.
Can I update a console without the internet?
PlayStation consoles can be updated from a USB drive with an official update file. Xbox offers an offline update method through its support site and Startup Troubleshooter.